Custom software isn't cheap, but it may be more affordable than you think. With that said, there are a lot of variables that drive the cost.
If you are buried in paperwork…if you have to call your customers back to research simple requests… if producing meaningful management reports takes hours (or worse – days)…you probably can’t afford NOT to have a custom application for your business.
If done right, custom software will soon pay for itself thru increased productivity and, perhaps most importantly, a major reduction of job stress. Every business has something about it that makes it unique. More often than not, pre-packaged software is simply lacking a critical feature that you need, or has so many features you don't need that it’s too complicated for your employees to use. Perhaps the way you do business is so unique, or your product or service is so specialized, that there is nothing commercially available to help you run your business.